The Musée d’Orsay requires you to present a valid ID card or a current passport together with your tickets. If your ticket includes any discount or special rate, make sure you bring the relevant document that proves your eligibility
The Musée d’Orsay is located at Esplanade Valéry Giscard d’Estaing, 75007 Paris. It sits right on the banks of the Seine, very close to top areas such as Saint-Germain-des-Prés and the Tuileries Gardens, so it’s also easy to reach on foot if you’re already in the city centre.
You can also get there easily by public transport.
Recommended options:
Metro: Line 12 – Solférino station
RER: Line C – Musée d’Orsay station
Bus: 63, 68, 69, 73, 83, 84, 87, 94
You can also choose private transport.
Yes, no problem. You can bring your tickets in any digital format as long as they are official tickets and are legible.
Yes, don’t forget to include them in your reservation because everyone needs to present their ticket to access the park. Without a ticket you will be denied access to the monument.
Each product has its own cancellation and exchange policy.
No, as stated in Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16. As it is well indicated in its article 103, regarding the exceptions to the right of withdrawal:
l) The provision of lodging services for purposes other than housing, transportation of goods, car rental, food or services related to leisure activities, if the contracts provide for a specific date or period of performance.
Depending on the monument you visit, you will pick up the audio guide at the monument’s ticket office or you will receive credentials with your tickets to use it in app format. Most monuments offer the audioguide in app format, so make sure you have carry a smartphone with sufficient battery and space to install and use the application during the visit. We recommend that you bring your own headphones.
Accessibility is indicated for each activity.